#Dameware remote support agent how to#
#Dameware remote support agent update#

One of the machines we can't access has the DWRCS.exe file but it has been renamed to Īctually, the manifest file is a valid file, so it appears your DWRCS.EXE file has been deleted, not renamed. Our AntiVirus software is Computer Associates and it checks for updates each day and will download them to the individual computers if needed on a daily basis. Some of the machines don't have the file at all. One of the machines we can't access has the DWRCS.exe file but it has been renamed to. We are using 32 bit computers running Windows 2000 SP4 and Windows XP SP2.

#Dameware remote support agent how to#

How To Manually Install or Remove the Mini Remote & NT Utilities Client Agents If any files are missing, then this is the source of your issues, and you'll have to track down exactly what deleted these files on these machines.įor a listing of necessary files, you can take a look at the following KB article on our website: Therefore, the first thing you need to do is verify that all the files are still there in the System32 folder on the remote machine (SYSWOW64 for 64-bit Operating Systems). They also could have been mistakenly flagged and deleted by some type of Anti-Virus or Anti-Spyware software on your machine or your network as well. So based upon this error it appears that some of the necessary files for the MRC CLient Agent Service may have been deleted on these remote machines somehow.

Microsoft's System Error: 2 basically means File Not Found.

#Dameware remote support agent update#

Re: The Dameware mini remote service is not running on XXX.Įxactly what version of the MRC Client Agent Service do you have installed on these remote machines (right-click on DWRCS.EXE, then select the Version Tab)?Īlso, what Operating System and Service Pack level is installed on these remote machines? Are these 64-bit Operating Systems?Īlso, did you recently install, or update definitions for any type of Anti-Virus or Anti-Spyware software? Because it could be that this software is mistakenly flagging some of the files within the MRC CLient Agent Service. It is not dependent on a specific operating system. Some machines are ok, some I can't access.

After doing a random check of the computers on our domain I have found that it is random. Would you like to start it now? I answer OK and get 'Unable to Start Service System Error 2 The system cannot find the file specified. The full text of the message is The Dameware mini remote service is not running on xxx. The Dameware mini remote service is not running on XXX. If you wish to engage in this discussion, just comment here. Note: This is a topic brought over from DameWare Forums which has been closed.